Refund Policy
Last updated: 10 September 2026
We want you to feel calm about using Circle. If you're not happy for any reason, you can request a full refund within 30 days of your first paid charge — no questions asked.
The 10-day free trial
Before you're charged anything, you get 10 days of the full app for free. We don't take card details up front, so there's nothing to cancel if you decide Circle isn't for you during the trial.
30-day money-back guarantee
If you subscribe and then change your mind, request a refund within 30 days of that charge and we'll refund you in full.
How to request a refund
Payments and refunds are handled by Stripe, our Merchant of Record. To request a refund:
- Open Settings → Subscription in the app and choose "Manage subscription" to reach your billing portal.
- Reply to any Circle Baby Care payment receipt to request a refund.
- Or email us at care@circlebabycare.com and we'll help arrange it.
Refunds usually appear on your card within 5–10 business days, depending on your bank.
Cancelling future renewals
You can cancel your subscription at any time from Settings → Account. You'll keep access until the end of the period you've already paid for; you won't be charged again.
Questions
Email care@circlebabycare.com and we'll do our best to help.
CircleWork Ventures Limited, Suite 53c, Unimix House, Abbey Road, London, NW10 7TR, United Kingdom.