FAQ

Questions, answered plainly.

Getting started

+Do I need to install anything?

No. Circle runs in your browser and installs to your home screen like a normal app on iPhone and Android. No App Store or Play Store required.

+Does it work offline?

Quick logs work offline and sync when you're back on signal — useful for those chaotic 4am moments when the wifi's asleep too.

+Can I track twins or siblings?

Yes. Multiple babies live on the same account with separate logs. Switch between them in a tap.

+How does sharing work?

Each baby has a short share code. Send it to your partner, grandparent, or nanny — they enter it when signing up and instantly see the same day.

+Do caregivers pay separately?

No. One subscription covers you, a partner, and up to 4 additional caregivers.

+Can I remove someone later?

Yes — from Settings, remove any caregiver at any time. They lose access immediately.

+How does the free trial work?

10 days of the full app, no card details required. On day 10 you can start a subscription or walk away — nothing to cancel.

+What does £2.99/month cover?

Everything in Circle, for you and up to five others (typically a partner + up to 4 caregivers).

+Can I get a refund?

Yes — we offer a 30-day money-back guarantee, handled by Paddle. See our Refund Policy.

+Is my baby's data private?

Yes. Only you and the caregivers you invite can see your baby's log. We don't sell data or run ads.

+What if my family is in a different timezone?

Circle is timezone-aware. 8am reminders arrive at 8am your time, and grandma back home sees the day in her zone too.

+Can I export or delete my data?

Yes. You can request an export or full account deletion at any time from Settings.

The 10-day trial is genuinely free — no card, no reminders to add one.